The moment passes
The customer leaves satisfied, but no consistent review request follows.
Reputation System · From experience to trust
Your best customers know why they choose you. Your next customer does not.
Before calling or visiting, they see your rating, the age of your latest review, and how management responds. The Reputation System turns good work inside your locations into a current public record that helps the next customer choose.
From $147 per location / month · Direct annual checkout gives 12 months for the price of 10 · Arabic and English · Running within two weeks
Built for clinics, service centres, hospitality, retail, and any local business where Google shapes the buying decision. Start with your location count and who responds to reviews today.
The next customer sees what reached the public record, not everything your current customers already know.
01 · The moment before the decision
Between interest and contact, they open your public record.
- Notice
An ad, recommendation, or location
- Search
Your name before calling or visiting
- Read
What customers and management made visible
- Decide
Whether the next step deserves their trust
The service can be excellent. The internet cannot see what stayed inside the business.
Three broken handoffs keep good work invisible.
The review meets no owner
Replies arrive late or sound inconsistent, and complaints surface too slowly.
Every location works alone
Management sees the average, not where the path works or stops.
The story already exists. What is missing is the path that carries it to the next customer.
02 · From experience to evidence
Turn the satisfied moment into an asset management can run.
We install that path inside the business, give your team control of the request and approval moments, and give management visibility over what happens next.
- 01
Choose the moment
Staff know when to ask after the service is complete.
- 02
Ask honestly
Every eligible customer gets the same public link, with no filtering.
- 03
Make access easy
QR, NFC, or digital follow-up fits the service moment.
- 04
Respond responsibly
Drafts are bilingual; sensitive cases stop with a human.
- 05
Learn from repetition
Management sees location activity, response speed, and capture points.
The card is not the product. The product is the path that makes it useful, the team that knows when to use it, and the management view that shows what happened next.
03 · The software layer
Three agents. Each has a clear input and an output that cannot outrun your approval.
The experience enters once. The SEO, Social, and GEO Agents turn it into a reply, post, or article while human judgment stays where it belongs.
Ask · Follow up · Respond · Publish · LearnSEO Agent
Google reviews
- Input
- A new review, your approved voice, and verified local details.
- Action
- Drafts in the customer's language and flags sensitive cases.
- Output
- A ready reply draft, or an alert waiting for a responsible human.
Social Agent
Social proof
- Input
- A review or video testimonial approved for reuse.
- Action
- Adapts it for Facebook, Instagram, TikTok, and Google Posts.
- Output
- A channel-ready post draft, never a campaign from one review.
GEO Agent
Local content
- Input
- Your service, location, and approved themes.
- Action
- Drafts a one-language local article without promising rankings.
- Output
- An approved article: published after a compatibility check or delivered ready to publish.
30+ review sources and the full platform toolset+
Examples of review sources that can be connected
We select the sources that actually influence buyers in your market and category.- Tripadvisor
- 30+supported review sources
And behind that, the full platform toolset:
- 30+ review sourcesCentralized when supported sources are connected
- Review requestsBy email and WhatsApp
- Automated remindersFollow-up without relying on memory
- Video testimonialsProof in the customer's voice
- Profile and widgetsShow proof on owned surfaces
HUMAN GATEBefore publication, sensitive cases and every article or social post stop with a responsible human. You set the routine-reply limits and can change them.
One of the best places I have tried. Clean work and excellent service.
Draft reply · waiting for your approval
Thank you for your kind review and your trust. We are glad the experience met your expectations, and we look forward to serving you again.
Signed in your business name, never in ours.
Replies actually published on a client's Google profile: each one in the language of the review, carrying the business's own name rather than ours, and editable or removable at any time. Customer names, photos and the business name are hidden by agreement.
Open the capture at full sizeAll three agents are included in every plan. The difference is who reviews the output and how much human work the month includes. GEO article publishing starts with Managed after a compatibility check; otherwise the approved article is delivered ready to publish. We do not promise rankings.
04 · Evidence from the work
200+ reviews across 6+ locations.
A channel the business owns · Multi-branch sweets, Kuwait
Demand existed, but the delivery platform owned the customer relationship.
We gave each location its own Google profile and review route, trained staff on when to ask, then managed monitoring and replies. The business began building a public record it owned.
200+
More than 200 new reviews across 6+ locations in about six months. Count verified; client identity withheld.
This is one documented result, not a promised review count. We repeat the operating path, not the number.
05 · What your next customer finds
Before you decide, look at what they see.
Send your business name or your Google profile link. We read your public record the way a stranger reads it, and send back what we found. No deck, no obligation.
Your current rating, and the date of the most recent review you received.
How many reviews are waiting for a reply, and how long they have waited.
Which critical review Google surfaces near the top of your profile, and exactly what it says.
And if the real failure is somewhere else, we tell you that.
Sent within one working day. We read only what is already public, we need no access to your accounts, and we promise you no number.
06 · Three ways to run the system
Choose who operates the system after launch.
01
Foundation
$147per location / month
Your team operates the system
We build the path and train the team; an internal owner then handles drafts and exceptions.
Allowances and everything included+
5,000emails per month
250WhatsApp messages per month
0human replies included
Your teamreviews and publishes
Per location. Sending fees and physical QR/NFC production and shipping are separate when applicable.
- Review requests, reminders, and monitoring
- Reply, article, and social drafts operated by your team
- QR, NFC, and capture-point attribution
- Arabic and English templates, profile, and widgets
$1,470/year12 months for the price of 10 · standard onboarding included
Choose annualDiscuss monthly billing02
Managed
$327per location / month
We operate it with your team
You own the decisions; we review output and complete a defined amount of human work.
Allowances and everything included+
10,000emails per month
500WhatsApp messages per month
10human replies per month
2local articles per month
Per location. Sending fees and physical QR/NFC production and shipping are separate when applicable.
- Everything in Foundation
- Up to 10 human replies to one- and two-star reviews per month
- Up to 2 local articles and 4 social posts per month
- Monthly tune-up and one-page report
$3,270/year12 months for the price of 10 · standard onboarding included
Choose annualDiscuss monthly billing03
Leadership
$650per location / month
We manage it as a competitive asset
For a local brand that needs market monitoring and continuing publishing direction.
Allowances and everything included+
25,000emails per month
1,500WhatsApp messages per month
25human replies per month
4local articles per month
Per location. Sending fees and physical QR/NFC production and shipping are separate when applicable.
- Everything in Managed
- Up to 25 human replies and 4 local articles per month
- 8 social posts and 4 Google Posts per month
- Monitor 3 competitors and meet quarterly for strategy
$6,500/year12 months for the price of 10 · standard onboarding included
Choose annualDiscuss monthly billingDirect annual billing gives 12 months for the price of 10, per location, with standard onboarding and training. Monthly billing follows a fit conversation so nonstandard work is scoped before we start.
Messaging, publishing, and third-party terms+
The figures above are monthly service allowances, not promised review volume. One article covers one language; Arabic and English versions count as two articles. Publishing to your site depends on compatibility and technical access; otherwise we deliver approved, ready-to-publish material. WhatsApp requires a compatible number and Meta Business verification. Prices exclude ad spend, third-party message charges, and physical QR or NFC production and shipping.
07 · What we refuse to do
We will not make your reputation look better than your business.
We will make good work visible, genuine complaints heard, sensitive cases handled safely by a responsible human, and repeated problems easier to fix. A system that hides unhappy customers does not manage reputation; it manipulates what the market can see.
- No fake reviews, incentives, or filtering before the Google link.
- We do not write the review for your customer or seed words into it.
- No content or sensitive reply publishes without clear limits and approval.
- No promised review count, valid-review removal, or search position.
Accounts, links, templates, data, and reports remain with your business. Your team operates the moment; you see the picture.
If that is the standard you want, start by reading your own record09 · Questions before the decision
Nine answers that should be clear before you begin.
Can you remove negative reviews?+
No. We do not guarantee removal of a valid review, and we do not sell that. We do three things instead: report content that breaks Google's policies, prepare an appropriate public reply within one working day, and hand a genuine complaint to a named person inside your business. A valid review stays. The reply is what your next customer reads.
Do you send unhappy customers to a private form?+
No. Every eligible customer gets the same public review link, with no satisfaction question in front of it. Routing unhappy customers down a private path is review gating, and Google places a visible warning on profiles that do it. Your customer service may follow up separately, but that never replaces or delays the link.
Do you write reviews on your customers' behalf?+
No. The platform offers a feature that drafts review text for the customer. We keep it switched off on every account we run. A review the customer writes in their own words is slower, and it is the only kind that survives an attentive reader and Google.
How long until the system is running?+
Basic setup is one to two weeks: verify the profile, place the capture points, configure templates and replies, and train whoever meets the customer. A full first cycle takes about a month before the numbers mean anything. We do not promise a result in the first week.
What do you need from our team?+
Manager access to the Google profile, one person responsible for approvals, and half an hour of training for whoever meets the customer. Article publishing needs the technical access confirmed by the compatibility check; otherwise we deliver it ready to publish.
Who approves replies, articles and posts?+
You do. Routine replies publish inside limits agreed in writing; sensitive cases stop with a responsible human before publication. Articles and social posts do not publish before your approval. You can narrow or widen those limits at any time.
How does billing work, and what stays with us?+
The direct plan is annual and renews yearly; you can cancel before renewal. Monthly billing is available after a fit conversation. The profile, accounts, links, capture points, and published reviews stay with you. What stops is the ongoing operation.
What if our rating is below 4.0 or we have a large backlog?+
We read the backlog first: how many complaints sit unanswered, what repeats in them, and whether your team can fix the cause. If the cause is operational then reviews are the symptom, and we will tell you that before selling you a subscription. We do not sell a promise to raise a rating.
Does it work across several locations and in Arabic and English?+
Yes. Each location and capture point gets a measurable link, and templates and reply drafts are prepared in Arabic and English. Location count and review volume are what determine the right plan.
10 · Begin with the real public record
What does your next customer find when they search for you today?
Start with your location count and who handles responses now. Share the Google profile when you are ready. We will assess fit, identify the sensible plan, or tell you when another problem needs fixing first.
No deck required. Send the Google link and your location count.
Direct fit conversation · No new quiz · No commitment before scope is clear